FREQUENTLY ASKED QUESTIONS

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Triumphant College entry requirements

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Emails, Calls & face to face

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Registration due dates

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Calls & face to face

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CA’s not uploaded on the system

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Complete a query form

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Exemptions

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Complete an exemption form

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Change of course and transfer forms

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Complete a form

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Quotations/Invoices

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Given face to face & on emailed

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E-learning

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Solved by Distance Coordinator

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Statement of results

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Request at the Reception and call them individually to pick it up

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Qualifications

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Refer to the given email: triumphantregistryoffice@gmail.com.

Queries to Mrs. Rustika Shaanika

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Exam timetables

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Student print out from the portal and bring it at the College for clearance

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Classes timetables

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Given at the College at the front query window

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Degree/other courses not offered at the other branches

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Refer to Ms Endjala and Ms Shikoyeni

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Hostels

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We refer the students to Tsumeb branch for hostels. Alternatively offered by the community through flyers

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Refunds


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We inform them to write a formal letter and attach proof of payment

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Lecturers numbers

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For the full time we encourage them to ask the Lecturers directly and for Distance students we encourage them to ask the Distance coordinator

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Bank details

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Via emails and face to face distribution

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Qualification request form

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We inform student to request either through telephonic, face to face or via email.

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Request of Logbook & Internship letters

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We inform student to submit copy of ID, student card and copy of results from their portal at the reception.

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Education majors subjects

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We give students the combination of subjects list paper, and if there is something they don’t understand we referred them to Education HOD.

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Testimonial letters

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Student are aware that Testimonial they get it from their HOD.

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Confirmation letters

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Student submit a copy of ID, student card and a copy of proof of registration

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Cancellation form

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Student complete the form and attached a formal letter stating why they are cancelling the course

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Put study on hold

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Student complete the form and attached a formal letter stating why they are putting the study on hold

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GIPF forms

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Student submit original GIPF form , copy of the ID and copy of the proof of registration

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Bursary from the College

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Blocked portal

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Student complete a query form at the Reception and we created a list of a spreadsheet for difficulty access of portal which we give to Mr. Katau  ( our Supervisor)

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NASFAF

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Any inquiries regarding NASFAF we sent the student to the SRC Office

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Windhoek

Erf 482 Kornalyn Street Khomadal,

Tel: +264 61 234 903

Mobile: +264 81 413 2823

Tsumeb

Erf 37 President Avenue

joseph.elifadhi@gmail.com

Mobile: +264 81 739 9077

Rundu

Keneth Kaunda street, Ndama

P O Box 1345, Rundu

Tel +264 81 446 6224

KATIMA MULILO

Erf No.3543 Mutanga Mushimani Street

Tel: +264 81 670 3905

Mobile: +264 81 670 3905

ONGWEDIVA

BMR Properties Building

Office No.2, Ongwediva

Cell: +264 81 744 9176